TABLE OF CONTENTS

Novela Studio Co., Ltd. (the "Company") complies with the Personal Information Protection Act and other applicable laws. The Company collects users' personal information only to the minimum extent necessary and at the time it is needed, and uses it only within the scope that has been disclosed to and consented to by users. The Company does not use personal information beyond the scope of prior consent or disclose it to outside parties.

This Privacy Policy applies to the NovelaPlay service (including web, mobile web, and applications) provided by the Company, and covers the following:

  1. Personal Information Processed and Methods of Collection 2. Purposes of Processing 3. Processing and Retention Periods 4. Provision to Third Parties 5. Outsourcing and Overseas Transfer 6. Rights and Obligations of Users and How to Exercise Them 7. Procedures and Methods of Destruction 8. Security Measures 9. Installation, Operation, and Refusal of Automatic Collection Tools 10. Personal Information of Children Under 14 11. Smartphone App Access Permissions 12. Chief Privacy Officer 13. Remedies for Infringement of Rights 14. Changes to This Privacy Policy

Article 1 (Personal Information Processed and Methods of Collection)

① The Company processes the minimum personal information at the time it is needed, as follows.

When Processed Category Items
Sign-up (social login) Required Apple: email (including private relay email), name / Google: email, name (nickname), profile image
Optional Date of birth, gender
Paid purchases Required Payment method information (card issuer, approval number, etc.), payment records ※ Processed through payment service providers; the Company does not store full card numbers
Customer inquiries Required Email, inquiry details, and (where identity verification is needed) supporting information such as payment history
Event participation / consent to marketing Optional Nickname, email, contact number (address, for prize delivery)
Automatically generated and collected during use of the service Generated information IP address, cookies, service visit and usage records (including viewing history), device information (model name, OS version, device identifier, advertising identifier), app version, access logs
Age confirmation Required (to use adult content) Date of birth

② The Company collects personal information directly from users during sign-up and use of the service, or by receiving it from social login providers and payment service providers. When users confirm their age to use adult content, the Company collects their date of birth as a required item.

※ Some social login services let users choose which items to provide, so please review and select the items to provide when logging in.

Article 2 (Purposes of Processing)

  1. Member registration and management: confirming the intention to sign up, identifying and authenticating members, managing accounts, preventing fraudulent use, restricting sign-up by children under 14, and delivering notices and notifications
  2. Provision of the service: providing services such as content viewing, confirming age for the use of adult content, and providing personalized services such as resume playback and recommendations based on viewing history
  3. Payment and settlement: processing coin purchases and use, handling withdrawals of purchase, refunds, and overpayments, and responding to payment-related disputes
  4. Customer support: handling inquiries and complaints, notifying results, and keeping records for dispute mediation
  5. Service improvement, statistics, and analysis: statistical analysis of service usage records, quality improvement, and development of new services (information may be de-identified for these purposes)
  6. Marketing and advertising (with separate consent): providing event information and advertising information, and offering opportunities to participate